There are no refunds, returns, or exchanges on compounded medications. Buyer assumes all responsibilities after purchase. We can not legally accept a returned medication as it has been custom compounded for you based on a prescription. Do not return your medication to our pharmacy unless instructed to do so by a member of our staff.
We do not guarantee ship times as production speed is based on the current volume of orders we have. Each compounded prescription is made individually and as such it may take longer to get your medication than when you order through a traditional retail pharmacy. The average time for you to receive your order after we receive your prescription is 5-7 business days but this may be longer during certain periods.